Shipping policy

Order Processing Time

All orders are processed within 1-5 business days. Once your order has been processed, you will receive a confirmation email with tracking information (if applicable).

Please note that processing times may be extended during high-demand periods or holidays.

Shipping Time & Delivery

We partner with trusted global suppliers through AliExpress and Dsers. Therefore, shipping times may vary depending on the product and your location. Typical estimated delivery times are as follows:

Region Estimated Delivery Time
United States 7–20 business days
Canada 10–25 business days
Europe 10–30 business days
Australia 10–25 business days
Asia 7–20 business days
Rest of World 15–40 business days

Please allow additional time for customs clearance in your country.

Shipping Costs

We offer Free Shipping on most of our items unless otherwise specified on the product page. Shipping fees, if applicable, will be clearly shown during checkout.

Tracking Your Order

Tracking numbers will be provided once the item is shipped. Please note that it may take a few days for tracking information to update.

You can track your order here: https://intechlegent.co.jp/apps/track123

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, etc.).

Delayed or Lost Orders

Please contact us at [Your Contact Email] if your order has not arrived after the maximum estimated delivery time. We will assist you in locating your package or arranging a replacement or refund, depending on the situation.