Return Policy

Return & Refund Policy

At InTechLegent, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: You may request a return within 30 days of receiving your item.

• To be eligible, the item must be unused, in the same condition that you received it, and in its original packaging.

• Please contact our support team before returning any product. Unauthorized returns may not be accepted.

Refunds

• Once we receive and inspect your return, we will notify you via email.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent, defective product).

Non-returnable Items

• Gift cards

• Items marked as "Final Sale"

• Products with obvious signs of use or damage not due to our error

Damaged or Incorrect Items

If your item arrives damaged, defective, or not as described, please contact us within 7 days of delivery. We’ll gladly send a replacement or issue a full refund – no need to return the item in some cases.

How to Start a Return?

1. Email us at support@intechlegent.com with your order number and issue description.

2. Include clear photos or videos if the item is damaged or incorrect.

3. Our team will respond within 24–48 hours with the next steps.